Privacy Policy Overview
At Enxora Software Solutions ("Enxora," "we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.
We understand that privacy is fundamental to trust, and we take our responsibility to protect your personal information seriously. This policy provides transparent information about our privacy practices and your rights regarding your personal data.
Key Privacy Principles
We follow privacy by design principles, ensuring that data protection is considered at every stage of our development process. Your personal information is processed lawfully, fairly, and transparently.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws, including GDPR, CCPA, and other regional regulations.
Right to Access
Request access to your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Restrict
Request limitation of processing your personal information.
Data Portability
Request a copy of your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days and may require identity verification to process your request securely.
No Discrimination Policy
We will not discriminate against you for exercising any of your privacy rights. You will receive the same quality of service regardless of your privacy choices.
Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Account Information: Retained while your account is active and for 3 years after closure
- Project Data: Retained for the duration of the project and 7 years thereafter for business records
- Communication Records: Retained for 5 years for customer service and legal purposes
- Website Analytics: Anonymized data retained for 26 months maximum
- Financial Records: Retained for 7 years to comply with accounting and tax requirements
Secure Disposal
When personal information is no longer needed, we securely delete or anonymize it using industry-standard methods to prevent unauthorized recovery or reconstruction.
International Data Transfers
As a global software development company, we may transfer your personal information to countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
Transfer Mechanisms
- Standard Contractual Clauses (SCCs) approved by relevant data protection authorities
- Adequacy decisions recognizing equivalent data protection standards
- Binding Corporate Rules for transfers within our corporate group
- Your explicit consent for specific transfer purposes
Data Processing Locations
Your data may be processed in secure facilities located in the United States, European Union, and other jurisdictions with appropriate data protection frameworks.
Children's Privacy Protection
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without appropriate parental consent.
Parental Rights
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. We will take steps to verify parental identity and remove such information from our systems.
Educational Services
When providing services to educational institutions, we comply with applicable laws such as FERPA and COPPA, implementing additional safeguards for student data protection.
Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
- Material changes will be communicated via email to registered users
- Website banner notifications for significant policy updates
- Updated "Last Modified" date at the top of this policy
- Opportunity to review changes before they take effect
Continued Use
Your continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, please discontinue use and contact us to close your account.
Version Control
We maintain previous versions of our Privacy Policy for reference. You can request access to historical versions by contacting our privacy team.